Customer Service

For answers to your questions, see our FAQ or speak with an attendant.

You can reach customer service
24 hours a day
7 days a week

1 866 611-LOTO (5686)
To guarantee the confidentiality of personal information of persons with an Espacejeux account, our attendants will not answer e-mail requests about your profile or account.

You can also write to us at the following address :

Loto-Québec – online gaming
P.O. Box 11680, Station Centre-Ville
Montréal, QC H3C 6G9

Use our chat service to contact a
member of our staff.