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FAQ

Have a question? Browse the many topics covered in our FAQ to find the answer:

Account Registration

My Account (general questions, financial transactions, promotions and electronic communications, security and local services)

Limits and Responsible Gaming

Our Products

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Labour dispute involving our Online Gaming employees

Please note that, due to a labour dispute with our online gaming team, our services and customer service hours are limited. Regrettably, we’re unable to reply to every email that we receive.

You can reach us anytime from 8 a.m. to 4 p.m., Monday to Friday.

In the meantime, we invite you to check out our FAQ.

By Phone

1-866-611-5686
Service in English and French
Available 24/7

For your security

You will never receive unsolicited communications from us requesting personal information.

MORE ON SECURITY